Businesses need to review the way they do surveys.
I wanted to make a call to India from U.S. I chatted with two reps on Thursday and Friday to find out about the charges. Both said my plan allows me to make calls and gave me the rates. I tried 5 times. Each time I got a recorded message, which said I was calling a “restricted code.” I called the TWC billing dept, on Monday, and was told that my plan “does not allow international calling.”
Why did the reps in chat tell me differently?
Also, I have two suggestions to TWC (actually applies to all businesses)
1. Don’t get on survey until the problem is resolved, if at all.
2. Ask the right questions – not whether the rep is polite, professional, etc. The right question would be whether the problem has been resolved if all and to my satisfaction.
Those who blame the mother for smacking her son need to take a look at the circumstances.
It was extremely charged situation, the young man has a brick and was participating in the riot.
We don’t know if the mother had said, “Let’s go home.” But what are the odds, if the mother calmly told him to go home.
She did not smack him because he was black but because he was her son and worried he could be shot any moment.
I wish the media shows what exactly happened before that little video so famously being played. That would be good journalism!
Can you pick any one story you have read and say, “This story has changed my mode of thinking?”
Which one that would be and how did it change your mode of thinking?
Appreciate your comments.
Find something to have a meaningful conversation.
Accomplishments and miseries
Yours or mine
are not going to last long!
My previous post on water reminded me of this write up by me after our return from India.
It was an exceptional experience.Chetanakriti
I am grateful to Manga Devi garu, my friend Vijayalakshmi and the children of Chetana (as it was known at that time.)
Water, water everywhere and not a drop to drink! – says Coleridge I think. Continue reading
Yes, twice in three years, Lenovo G570 splits sides :)
First time, within a year, and warranty covered. Now I am on my own :(